CONTACT US

Have a question about your order, shipping, product use, returns, wholesale, collaborations, or Sugar in general?

We’re happy to help.

Sugar is a Canadian-owned beauty brand, and we want getting support to feel simple.

Need Help Fast?

Use the chat icon on our website and select what you need help with.

Our chatbot can help answer common questions about:

Orders
Shipping
Returns
Product use
Frequently asked questions

If you still need help after chatting, you can contact us directly.

For questions about an existing order, please include your full name and order number so we can help you faster.

Email
shop@trysugar.ca

Phone
587-891-3644

Website
TrySugar.ca

If you’re contacting us about an order, please include your full name, order number, and the email address used at checkout.

This helps us find your order quickly and get you the right information.

Have questions about the Sugar Teeth Whitening Kit, how to use it, what’s included, or which product is right for you?

Start with our website chatbot or visit our Frequently Asked Questions page.

If you still need help, reach out and we’ll be happy to assist.

Interested in carrying Sugar, creating content with us, becoming a creator partner, or exploring a business collaboration?

We’d love to hear from you.

Email us with a little information about you, your business, audience, or the collaboration you have in mind.

Follow Sugar on social media for product updates, offers, tutorials, behind-the-scenes content, and everything we’re building next.

Shop online at TrySugar.ca